Careers at Hanss Retail Ltd

Sales Account Manager

About the role

The company is seeking a motivated and commercially focused Sales Account Manager to support the continued growth and development of the business.

The successful candidate will be responsible for developing customer accounts, identifying new business opportunities and implementing effective sales strategies to increase revenue and strengthen long-term customer relationships.

This is a varied role requiring a proactive approach, strong commercial awareness and the ability to manage multiple customer accounts while consistently working towards agreed sales targets and KPIs.

Key responsibilities

• Develop and implement account-specific sales strategies aligned with the company's overall business objectives.
• Identify new business opportunities within existing customer accounts and develop new client prospects.
• Assist with sales planning, target setting and achievement of agreed KPIs.
• Build and maintain strong relationships with customers by understanding their requirements and expectations.
• Conduct regular customer follow-ups and obtain feedback on products, pricing and service delivery.
• Monitor and analyse sales performance, customer activity and market trends to identify opportunities for growth.
• Manage and develop key customer accounts, supporting customer satisfaction, retention and long-term relationships.
• Identify opportunities for upselling, cross-selling and increasing customer value.
• Negotiate pricing, contracts, service agreements and commercial terms while maintaining commercially sustainable relationships.
• Prepare and review account performance information and recommend areas for improvement.
• Work collaboratively with management and other members of the business to support overall sales and commercial objectives.

Skills and experience

The successful candidate should have:

• Strong knowledge of sales growth, account management and customer retention strategies.
• Experience identifying revenue-generating opportunities and developing new business.
• Ability to negotiate pricing, commercial terms and service arrangements effectively.
• Strong analytical skills, with the ability to interpret sales data, customer information and market trends.
• Excellent verbal and written communication skills.
• Strong customer relationship and account management skills.
• Ability to manage multiple accounts, prioritise workload and work towards agreed targets.
• A proactive, self-motivated and commercially focused approach.
• Strong problem-solving and decision-making abilities.
• A strategic and results-driven approach to achieving sales growth.

What we offer

We provide an opportunity to join a growing retail business and contribute directly to its commercial development. The successful candidate will have the opportunity to develop existing customer relationships, identify new commercial opportunities and play an important role in supporting the company's future growth.

How to apply

Please submit your CV and a brief covering letter outlining your relevant sales and account management experience to info@hanssretail.co.uk, or use our contact form and select “Employment enquiry” as the enquiry type.